Frequently Asked Questions

No. Our travel planning service is completely free to you. We receive a commission from the suppliers we book with, so you pay no extra for our expertise, advice and personal service.

As an Independent Travel Advisor, we’re not tied to a single tour operator. This means we can search across a wide range of trusted travel partners to find the holiday that’s the best fit for you, rather than trying to sell one particular product.

Yes. Your financial protection depends on the supplier and the type of holiday you book. Where applicable, holidays are protected through the highly regulated ATOL and/or ABTA schemes, giving you added confidence and peace of mind when you travel.

Absolutely. Whether you’re planning a UK break, a European escape or an adventure on the other side of the world, we can help create your perfect trip.

Definitely! In fact, it’s one of our favourite parts of the job. We’ll get to know your interests, budget, travel style and wish list, then recommend destinations and experiences that are the perfect match for you.

Sometimes yes, sometimes no.

Our goal isn’t simply to find the cheapest holiday. We focus on finding the best overall value by considering factors such as quality, location, what’s included, financial protection and customer service. We also save you the time and uncertainty of searching countless websites yourself.

In many cases, yes. Most suppliers offer low deposits and flexible payment plans, allowing you to spread the cost before you travel. We’ll explain all available payment options when preparing your quote.

Not at all. We can arrange everything from package holidays and cruises to fully bespoke itineraries, city breaks, family holidays, villas, destination weddings and once-in-a-lifetime adventures.

Whether you’re looking for something simple or something completely unique, we’re here to help.

Travel doesn’t always go exactly to plan and unexpected events can happen. Recent global events have shown just how important it is to have someone on your side.

If your travel plans are disrupted, we won’t leave you to deal with it alone. We’ll liaise directly with airlines, tour operators and suppliers on your behalf, keeping you informed every step of the way while working towards the best possible outcome. Through our trusted travel partners, we also have access to dedicated support when it’s needed most.

Absolutely. Whether you’re dreaming of overwater villas in the Maldives, an African safari, a luxury cruise or a multi-centre adventure, we’ll help create a honeymoon that’s every bit as special as your wedding day.

Yes. Whether it’s a family celebration, destination wedding, sporting trip, club tour, special interest group or holiday with friends, we can coordinate the travel arrangements to make planning as straightforward as possible.

Yes. We can arrange magical Disney holidays alongside a huge range of other family-friendly destinations and experiences around the world.

Booking online gives you options. Booking with Turley Travel gives you expertise, guidance and personal support.

We’ll take the time to understand exactly what you’re looking for, recommend the most suitable options, handle all the planning and be there before, during and after your holiday. Best of all, our service costs you no more than booking many holidays yourself, while giving you the confidence that someone is looking after every detail.